I called ahead of time to find out what the extra pricing would be on card stock color printing but got a different quote from Justin when I arrived. With the assistant manager standing next to him I explained to Justin that the quote was $.10 extra for the card stock and each print was $.59. He said no it's $.30. I showed him my phone the time that I called this location was 11:30 am. In trying to find out who I might have talked to, I asked him if the assistant manager on call was here at 11:30.

Justin's reply was "I can't give you his schedule!" I replied I'm not asking for his schedule I'm just wanting to know if he, The assistant manager, was here at the time. Because it could in fact be him.

Justin kept saying I can't give you his schedule. I asked Justin if he, himself was here at 11:30. Justin said I can't give you my schedule.

Again I replied I am not asking for your schedule I'm just asking if you were here at 11:30 when the person I talk to was here because I had called at 11:30.

After much frustration he finally showed me to a copier and he Had trouble working the machine. I told him if the price was going to triple for the Card stock, I only wanted one copy.

At check out I was in fact right, it was $.10 extra for card stock paper. I called the assistant manager Alan over and he said yes it's $.10. He also helped me with getting the right orientation on my final print out.

Since he was standing close to Justin,  I turned to Justin and ask Justin " did you hear that your manager agrees with me?"

Justin said "I don't want to talk about it"

Truly there is training in professionalism needed here!